Return & Refund Policy – BEARPACK
This policy applies to BEARPACK by BEARBICEPS.
By purchasing from BEARPACK, you agree to the terms below.
Returns
- Returns must be requested within 7 days of delivery.
- Products must be unused, unwashed, and in original condition.
- All original tags and packaging must be intact.
- Items bought on sale or discount may not be eligible for return.
Exchanges
- Exchanges are allowed for size or defective items only.
- Request must be raised within 7 days of delivery.
- Only one exchange per order is permitted.
- If replacement is unavailable, store credit may be issued.
Non-Returnable Items
- Used or worn products
- Products without original tags or packaging
- Limited edition or customized items
- Clearance or final sale items
Refunds
- Refunds are processed after inspection of returned items.
- Approved refunds are issued within 5–7 business days.
- Refunds are credited to the original payment method.
- Shipping charges are non-refundable.
Damaged or Wrong Product
- Report within 48 hours of delivery.
- Provide clear images as proof.
- Eligible cases will receive replacement or full refund.
Return Process
To initiate a return or exchange, contact support with:
- Order ID
- Reason for return
- Product images (if applicable)
Brand Information
BEARPACK is a brand operated under BEARBICEPS.
All orders, logistics, and support are managed by BEARBICEPS.