Refund & Exchange policy

Return & Refund Policy – BEARPACK

This policy applies to BEARPACK by BEARBICEPS. By purchasing from BEARPACK, you agree to the terms below.

Returns

  • Returns must be requested within 7 days of delivery.
  • Products must be unused, unwashed, and in original condition.
  • All original tags and packaging must be intact.
  • Items bought on sale or discount may not be eligible for return.

Exchanges

  • Exchanges are allowed for size or defective items only.
  • Request must be raised within 7 days of delivery.
  • Only one exchange per order is permitted.
  • If replacement is unavailable, store credit may be issued.

Non-Returnable Items

  • Used or worn products
  • Products without original tags or packaging
  • Limited edition or customized items
  • Clearance or final sale items

Refunds

  • Refunds are processed after inspection of returned items.
  • Approved refunds are issued within 5–7 business days.
  • Refunds are credited to the original payment method.
  • Shipping charges are non-refundable.

Damaged or Wrong Product

  • Report within 48 hours of delivery.
  • Provide clear images as proof.
  • Eligible cases will receive replacement or full refund.

Return Process

To initiate a return or exchange, contact support with:

  • Order ID
  • Reason for return
  • Product images (if applicable)

Brand Information

BEARPACK is a brand operated under BEARBICEPS. All orders, logistics, and support are managed by BEARBICEPS.